demo olimpusPrivacy Policy

This page describes what we collect when you use demo olimpus and how we keep that data protected. We at demo olimpus take your privacy seriously—we collect only the information necessary to operate our platform, verify your identity, process payments, and comply with applicable law. We do not sell or share your personal data with unrelated third parties.

Our privacy practices reflect our commitment to transparency. When you open an account on demo olimpus, you provide basic identity information (name, email, phone) and supporting documents (government ID, proof of address). We use this data to verify your account, process your deposits and withdrawals through payment partners like DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and to communicate with you about your account and promotions. We store your data securely on encrypted servers and limit access to authorized personnel.

Read this policy to understand your rights, how we handle your information, and how to contact us with privacy questions.

What We Collect at demo olimpus

Account Registration Data

When you register for demo olimpus, we collect your legal name, email address, phone number, and date of birth. We also ask for your preferred language (English or Indonesian) and your country/region. This information is mandatory for account creation and is used to personalize your demo olimpus experience, send account notifications, and verify your identity.

Identity Verification Documents

To comply with anti-fraud and Know-Your-Customer (KYC) regulations, we require you to upload a government-issued ID (passport, national ID card, or driver's licence) and proof of current address (utility bill, bank statement, or tenancy agreement dated within 3 months). We do not retain scanned copies of your full ID number longer than necessary—typically 90 days after verification is complete. We use this data solely to confirm your identity and ensure you are not opening multiple fraudulent accounts on demo olimpus.

Payment Information

When you deposit or withdraw funds on demo olimpus, we collect transaction data: the payment method (e-wallet or bank), the amount, the date, and the transaction ID from your payment provider. We do not store full credit card numbers or full bank account numbers. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive only a token or masked reference; if you use a virtual account (mobile banking, local payment, online payment, e-wallet), we store your registered VA number linked to your legal name. All payment data is encrypted and transmitted over secure channels.

Third-party payment processors (the e-wallet providers and banks) handle the actual fund transfer. We share only the minimum information required—your name, registered email, transaction amount, and reference ID—to process your deposit or withdrawal. Each payment provider has its own privacy policy; we encourage you to review them.

Gameplay and Account Activity

We collect data on your gameplay: which games you play on demo olimpus, how long you play, your bet amounts, your wins and losses, and bonus features triggered. This data helps us track your loyalty tier progression, calculate your weekly cashback, and populate your session history. We also log your login times, IP addresses, and device information to detect fraudulent access and improve platform security.

We store gameplay data for at least 2 years to comply with financial reporting requirements and to support dispute resolution if you have questions about your account balance or transaction history on demo olimpus.

Communication Data

When you contact our support team on demo olimpus via live chat, email, or phone, we retain records of your communication. This includes the date, your message, and our response. We use this data to investigate your issue, improve our support process, and train our team. Support records are retained for at least 1 year.

Our Data Practices and Your Rights

How We Use Your Data

We at demo olimpus use your personal data for the following purposes: (1) to create and verify your account; (2) to process deposits and withdrawals; (3) to calculate bonuses, cashback, and tier progression; (4) to detect fraud and prevent unauthorized access; (5) to comply with legal obligations (tax reporting, anti-money-laundering); (6) to communicate account notifications and promotional offers; and (7) to improve our platform based on usage patterns. We do not use your data for marketing to unrelated parties or to build profiles about you outside demo olimpus without your explicit consent.

Data Retention on demo olimpus

We retain your account data (name, email, ID, address) as long as your account is active on demo olimpus. If you close your account, we retain anonymised gameplay and financial records for at least 2 years to comply with accounting and regulatory requirements. After that period, we securely delete your personal identifiers. However, if your account is involved in a dispute or legal investigation, we may retain data longer.

Third-Party Access and Data Sharing

We at demo olimpus share your personal data only when necessary and only with trusted partners: (1) Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your name, email, and transaction amounts to process deposits and withdrawals; (2) Fraud-prevention services receive your IP address and device information to detect suspicious activity; (3) Compliance and legal authorities may receive your data if required by court order or regulatory request. We do not sell your data to third parties for marketing purposes. Our payment partners and service providers are contractually obligated to protect your data and use it only for the services they provide to demo olimpus.

Your Rights Regarding Your Data

You have the right to access all personal data we hold about you on demo olimpus. You can request a copy of your account information, gameplay history, and transaction records anytime via our support team. You also have the right to request correction of inaccurate data—for example, if your registered address is wrong, contact us and we will update it. You may request that we delete your account and associated personal data, subject to our retention obligations noted above. If you have a privacy concern or believe we have mishandled your data, contact our support team or submit a formal complaint to the data protection authority in your jurisdiction.

Data Storage and International Transfer

We at demo olimpus store your data on secure servers located in multiple regions to ensure availability and disaster recovery. Some of our servers may be located outside Indonesia. By using demo olimpus, you consent to the transfer and storage of your personal data outside your home country. We apply the same data protection standards regardless of server location—all data is encrypted, access is restricted, and we comply with applicable data protection regulations.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your data rights on demo olimpus, contact our support team. You can reach us via live chat (available 24/7 in English and Indonesian), email, or phone. We respond to data access requests and privacy inquiries within 7 days. Our support team can help you request a copy of your personal data, update your account information, or discuss any privacy concerns you have about demo olimpus.

This privacy policy is current as of the date listed at the end of this page. We may update it to reflect changes in our data practices or applicable law. We will notify you via email and in-app notification if we make material changes. Your continued use of demo olimpus after an update means you accept the revised policy.